18-09-2021 05:14 AM
So I wanted to buy an unlocked Galaxy A52 5G from someone else on the facebook marketplace, not the best idea I know, but the only thing stopping me right now is the status of the warranty. If I buy the phone does the warranty follow the phone and would then transfer to me or is it tied to an account?
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18-09-2021 05:51 AM
Hello @HarryisHoudini
The manufacturing warranty is attached to the phone via it's build and serial number.
A Samsung Experience Store or Samsung Service Centre technician checks the warranty status by using that information.
However you maybe asked for proof of purchase so ask the seller to provide this with the phone.
I'm sure your aware by what you've mentioned in your post that's it's not the best idea to purchase a phone via Market Place and I'd agree.
Unfortunately we do see instances where a phone has worked for a few days , weeks or months and then a No service problem occurs which is typically the phone being imei blocked.
I'm in no way questioning the integrity of the seller in anyway and on balance I'm sure many have bought used phones this way and from Ebay etc but the potential issues remain.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
18-09-2021 05:38 AM
18-09-2021 05:51 AM
Hello @HarryisHoudini
The manufacturing warranty is attached to the phone via it's build and serial number.
A Samsung Experience Store or Samsung Service Centre technician checks the warranty status by using that information.
However you maybe asked for proof of purchase so ask the seller to provide this with the phone.
I'm sure your aware by what you've mentioned in your post that's it's not the best idea to purchase a phone via Market Place and I'd agree.
Unfortunately we do see instances where a phone has worked for a few days , weeks or months and then a No service problem occurs which is typically the phone being imei blocked.
I'm in no way questioning the integrity of the seller in anyway and on balance I'm sure many have bought used phones this way and from Ebay etc but the potential issues remain.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
18-09-2021 06:04 AM
Would you recommend just purchasing the phone from a trusted retailer, in this case BestBuy as they are the only sellers I know who sell this phone to be compatible with verizon, instead?
18-09-2021 06:11 AM - last edited 18-09-2021 06:13 AM
It's most definitely a personal choice @HarryisHoudini
If this was my situation then yes I'd buy from BestBuy.
I'd rather pay a bit for for piece of mind.
Also register the phone on your Samsung Members App.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
18-09-2021 06:31 AM
Yeah you're right, thinking on it, it's probably better to guarantee I'm getting a proper product than saving a few bucks on a gamble. Thanks for your help man.
18-09-2021 06:40 AM
You're very welcome @HarryisHoudini
😎
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "