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Wallet problems

(Topic created on: 3 weeks ago)
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sharpyfone
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Hi, having trouble with mobile wallet. My starling card is constantly being suspended in Samsung wallet. Never had this problem before. Starling say there's no reason why my card won't work. I've reinstalled the app, which makes no difference. Now using Google wallet with no problems, but interested to know what the issue is with starling and Samsung a55?
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BandOfBrothers
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Certainly spunds like a glitch affecting this @sharpyfone 

You could try Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

However, if this was my phone, I'd stick with Google Wallet as it's, in my opinion, a more seamless option to use when paying in shops. 

If i can be of any further help, please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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