Wallet problem

[ClJ01]

Hi. Trying to set up wallet on my new A23 and having issues! Asks me to sign in but doesn't recognise my email address. If I ask for password reset it sends the link to the email it says isn't recognised and allows me to reset password. I then still can't sign in because of the email address. I can't sign into my Samsung account for the same reason.... but if I sign in on Chrome it lets me. 

This isn't just a wallet issue, anything that requires me to sign into my Samsung account is affected. Any ideas welcome!

[BandOfBrothers]

Hello @ClJ01 👋 

Welcome to the Samsung Community Forum. 

It might be worth asking the Samsungs Accounts Team on  0800 995 1079.

If i can be of any further help please don't hesitate to ask  😎 

[ClJ01]

Thank you, I'll give them a call 😊