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Unable to view media in Gallery after Android upgrade to 13 in Samsung A12

(Topic created on: 30-03-2023 05:24 PM)
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Hari_SamgA12
First Poster
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Hi Friends,

 

I am not able to see few media files (videos and photos) in gallery after the android update to 13. Please share your advice.

 

Thanks

Hari

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2 REPLIES 2
nowdeleted
Big Cheese
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Which media player are you using to view or play the media ??
As I have never used the supplied. I prefer a 3rd party app called poweramp. This plays all my media.
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AndrewL
Moderator
Moderator
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@Hari_SamgA12: Can you try heading to Settings > Apps > Tap the 3 dots in the top right > Special access > All files access, and make sure that 'Media' is toggled on? Let me know if this helps. 

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