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Original topic:

themes

(Topic created on: 12/09/20 10:02)
donnadee
First Poster
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Galaxy A Series
Has anyone else noticed after downloading a theme, you get random pop ups and links straight into YouTube coming up on your phone. 
4 REPLIES 4
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Galaxy A Series
no
BandOfBrothers
Superuser I
Superuser I
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Galaxy A Series

There shouldn't be if your getting themes from the Samsung Theme Store @donnadee 

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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GreyMatter
Voyager
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Galaxy A Series
nope. this would suggest that something you've installed (like an app or game) has installed adware that will make your life hell
AndrewL
Moderator
Moderator
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Galaxy A Series

@donnadee: Please can you try restarting your phone in Safe Mode and monitoring the performance for a few hours. If you no longer receive any pop ups during this time then restart the phone as you would normally and delete any recently installed 3rd party apps, as the issue is likely to be stemming from an external source. 

 

To enter Safe Mode, press and hold the Power button until the 'Power off' prompt appears on the screen then release > Touch and hold Power off until the 'Safe mode' prompt appears then release > To confirm, tap Safe mode > With Safe Mode enabled, ensure Airplane Mode is turned off.


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