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The external speaker of galaxy a71 stops

(Topic created on: 02-10-2020 12:55 AM)
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Aamir13
First Poster
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the speakers stop giving sound. I either have to restart my phone or have to put Head phone in. same is the case with the mic it records no sound at time. especially when i am using WhatsApp. what is the solution. as i am totally disappointed with this cell.

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BandOfBrothers
Samsung Members Star ★★
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Hi @Aamir13 

 

Please consider going over to your dial pad and type in *#0*#, this will bring up a number of tests to try.

If they don't help then seek support from a Samsung Experience Store or Samsung Service Centre.

 

I assume the phone hasn't had an accidental bump or water damage.

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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