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Original topic:

Tabbcat1

(Topic created on: 26/03/21 13:51)
Tabbtcat1
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Galaxy A Series
My A21 smartphone has suddenly started to crash when opening a couple of my apps one of which is Google mail I cant open any individual emails it just shuts down tried rebooting and clearing up phone data and there are no new installation to renew either. Any ideas please ?

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AsadM
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Galaxy A Series

Hi @Niade @Tabbtcat1, sorry to hear that. Please try going through the steps on this page to help you with this: https://www.samsung.com/uk/support/mobile-devices/why-are-some-android-apps-crashing/ Hope this helps! 

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4 REPLIES 4
Niade
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Galaxy A Series
I am having the same issues I can't understand why
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AsadM
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Galaxy A Series

Hi @Niade @Tabbtcat1, sorry to hear that. Please try going through the steps on this page to help you with this: https://www.samsung.com/uk/support/mobile-devices/why-are-some-android-apps-crashing/ Hope this helps! 

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Niade
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Galaxy A Series
thank you so much for your help ....the fix has worked and I can now open my apps I was at this for hours last night 👏
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Technoclue
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Galaxy A Series
Thank you so much, after hours of trying all sorts, I came across your advice and it worked 👍
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