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Original topic:

System OS problems since update

(Topic created on: 19/05/20 17:16)
Brookesy88
First Poster
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Galaxy A Series

Hi all, just wondering if people having been having problems with the systems OS since update to android 10 came out on the Samsung Galaxy A40. I keep on losing connection to my sim card and also sd card. I have reset the phone to factory settings and it's still doing the same thing.

 

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AndrewL
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Galaxy A Series
@Brookesy88: Are you getting any error messages on screen when you lose connection to the SIM or SD card? Have you tried removing the cards and cleaning the gold contacts with a soft cloth to see if this helps?

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Brookesy88
First Poster
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Galaxy A Series

I have done all of it and it still does it. I have tried everything and still does it.

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Brookesy88
First Poster
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Galaxy A Series

When it happens it say that the OS has failed. 

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