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Speaker (answering call)

(Topic created on: 03-02-2022 10:34 PM)
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Bolt124
Apprentice
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I have A42 5G . When i answer a call i cannot hear the person. I have tried factory reset and that has not worked. Any suggestion pls.
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BandOfBrothers
Samsung Members Star ★★
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Hi @Bolt124 

 

May I ask......

 

Is this happening everywhere or in a partular place ?

Is this happening with all calls and both incoming and outgoing  ?

Try a network connection reset in settings,  general management,  reset , reset network connection.

Also as a process of elimination can you try your sim card in another phone to help rule out the sim card/ phone at issue.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Bolt124
Apprentice
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Happens during incoming calls
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