Sky wifi

[Willy1975]

I used to be with virgin media. 

And the wifi connection to our phones , Samsung A40 & Samsung S9 was great, along with great connection to Amazon alexa. 

We have since left virgin and gone with sky. And our wifi to phone connection is terrible , it constantly drops and is intermittent. 

But connects to Alexa that's furthest away from router just fine.

Rang sky loads of times and tried everything.  Anyone got a clue, plz plz help 

[BandOfBrothers]

To start have you forgotten the network within the WiFi settings and reset it back up.

Sometimes if the router allows it you can split the frequency to 2.4ghz and 5ghz , name them differently i.e 2.4ghz and 5ghz and then choose the best one for connection.

🌈 Stay Safe  🌈.