01-04-2021 06:46 PM
01-04-2021 07:28 PM
@CodyH: I can confirm that Secure Wi-Fi is a legitimate app developed by Samsung Electronics, so no need to worry. If you open the Galaxy Store, head to the updates section, tap on Secure Wi-Fi and hit 'Update' at the bottom of the screen, does the issue persist?
01-04-2021 07:36 PM
02-04-2021 11:21 AM
04-04-2021 10:13 AM
I have the same problem as well as others. Have tried all proposed solutions. Nothing works and nobody can provide an answer either.
04-04-2021 02:00 PM
05-04-2021 09:45 AM
same here. i cannot update
05-04-2021 10:56 AM
Hi All,
hope that you had a nice weekend. Could you please try to run the phone in Safe Mode and see if you are able to upgrade this whilst the phone is performing on this mode? To do this press and hold the Power button until you see Power Off, Restart, and Emergency. Press and hold the Power Off icon until it shows a Shield, tap the Shield and the device will restart in Safe Mode.
05-04-2021 05:44 PM