secure folder

[Members_mytrC6u]

by mistake i think i disabled secure folder in my a35 and now i cannot get in. how to do? if  i go to setting - security and privacy - more security settings I can see secure folder button but i cannot click on it and in the quick panel setting icon doesn't work.. anyone know what to do? 

[elisabettasemproni]

Hi, I suggest you to go to a phone techician they will find a solution to your problem . 😊

[Andrea_Mo]

Hi @Members_mytrC6u!

Hello to you too @elisabettasemproni!

I'm sorry for what happened. If I am well aware, do not see the personal area icon in the schematic applications. Correct?

Please note that the app cannot be disabled. 

If you press the button relating to the personal area on the quick panel, what exactly happens?

Is this still not visible on the applications screen?

In this case, I suggest you check whether the app in question is in the list of apps blocked on the home to applications diagram. 

You can check this by following these simple steps:

- Go to the home diagram

- Hold on background

- Settings

- Hide applications home screen and applications

- Check if Personal Area is in the list of blocked apps. 

Keep us updated. 

Hi!