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Original topic:

Screenshots

(Topic created on: 24/04/21 10:45)
matey999
First Poster
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Galaxy A Series
Unable to take screenshots on A40 in the usual way since last software upgrade 3 weeks ago. Any thoughts?
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6 REPLIES 6
Shazzkid
Troubleshooter
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Galaxy A Series
There's been no changes to how screenshots are taken. Assuming it's not user error, i can't think of a reason it wouldn't work
antikythera
Voyager
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Galaxy A Series
Just incase you are using the wrong buttons it's vol down+power. Sometimes it takes a couple of tries to get them together rather than adjusting the volume or turning the screen off
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AndrewL
Moderator
Moderator
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Galaxy A Series

@matey999: When you press the Volume Down and Side Keys together for around 1 second the edges of the screen should flash to indicate that the screenshot has been captured successfully. If you're still having some trouble, please head to Settings > Advanced Features > Motions and Gestures > Palm Swipe To Capture > On, as this allows you to swipe the edge of your hand across the screen to take a screenshot. 


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tecas
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Galaxy A Series
Been having the exact same problem on my A40 since the last update. I don't understand why was the double pressing the side keys option even removed...
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gracelowe
First Poster
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Galaxy A Series
Me to. Left it and left it but its doing my head in! Anyone resolve the issue yet???
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matey999
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Galaxy A Series
Palm swipe works! See above.
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