Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Screenshot turns volume down

(Topic created on: 07-07-2021 08:10 PM)
Leo842
First Poster
Options
Galaxy A Series

Hi,

Im having trouble with screenshots on my Galaxy A70.

When I press power + volume down it takes the screenshot but then proceeds to turn the volume down. Its like the button is being held, even if I try to turn it back up it still keeps going down for a while.

0 Likes
10 REPLIES 10
KholaI
Moderator
Moderator
Options
Galaxy A Series

That's a little strange, @Leo842 .

Does this also occur whenever you use the volume down button in general, or is it just whenever you use it to take a screenshot?

0 Likes
Leo842
First Poster
Options
Galaxy A Series

No, only when screenshotting.

0 Likes
Babishko
Helping Hand
Options
Galaxy A Series
Does your phone have a case Leo842?.. If you do the plastic moulding over the volume down button could be sticking??..👍👍
0 Likes
Babishko
Helping Hand
Options
Galaxy A Series
Have you rebooted the phone also Leo842?... A basic question I know but I have not heard of this problem before?..
0 Likes
Leo842
First Poster
Options
Galaxy A Series

Good suggestion. I took case off and tried it again. Same thing. 

Yes, rebooted it a few times.

0 Likes
Options
Galaxy A Series
Have you tried with the edge panel to take screen shots?..Screenshot_20210707-213856_Samsung Members_25978.jpg
0 Likes
Leo842
First Poster
Options
Galaxy A Series

I have not. I know I can remap screenshot, but it doesnt solve the problem of why.

0 Likes
Options
Galaxy A Series
Oh okay, was just a thought.. other than that I have no clue
0 Likes
Swagmasterdude
First Poster
Options
Galaxy A Series

Got the same problem with my S10 recently, probably an update messing with it and registering buttondown but not buttonup

0 Likes