Screenshot turns volume down

[Leo842]

Hi,

Im having trouble with screenshots on my Galaxy A70.

When I press power + volume down it takes the screenshot but then proceeds to turn the volume down. Its like the button is being held, even if I try to turn it back up it still keeps going down for a while.

[KholaI]

That's a little strange, @Leo842 .

Does this also occur whenever you use the volume down button in general, or is it just whenever you use it to take a screenshot?

[Leo842]

No, only when screenshotting.

[Babishko]

Does your phone have a case Leo842?.. If you do the plastic moulding over the volume down button could be sticking??..👍👍

[Babishko]

Have you rebooted the phone also Leo842?... A basic question I know but I have not heard of this problem before?..

[Leo842]

Good suggestion. I took case off and tried it again. Same thing. 

Yes, rebooted it a few times.

[ℓυѕτℓυяκιиg]

Have you tried with the edge panel to take screen shots?..

[Leo842]

I have not. I know I can remap screenshot, but it doesnt solve the problem of why.

[ℓυѕτℓυяκιиg]

Oh okay, was just a thought.. other than that I have no clue

[Swagmasterdude]

Got the same problem with my S10 recently, probably an update messing with it and registering buttondown but not buttonup