Screenshot A14

[cjkgal]

I've recently got a new Samsung A14. I can't get screenshot to work. When I press the side buttons it goes to the Power and Restart screen. There is nothing to show take me to screenshot. Help!

[Fiona26]

To capture a screenshot, simultaneously press then quickly release the Power
and Volume Down button.

[cjkgal]

Yes every time.

[Fiona26]

Releasing buttons quickly?

[cjkgal]

I thought I was but I will try yet again. Thank you.

[cjkgal]

Yay thank you Fiona it actually worked!! It's getting the knack I think.

[Fiona26]

There might be an easier way on the a14 for you. If you go into settings > Accessibility > interaction and dexterity > Turn on assistant menu. You will then have a little icon on your screen. Click on it it will give you a little menu to some quick easy to reach buttons. One button being screen shot. You may find it handy. Hopefully it's a feature your phone has. Give it try.

[cjkgal]

Thank you I definitely will look into that. Fingers crossed I have that.

[Kerensk]

I think I love you 😂. I've been trying to take a screenshot for over an hour and all I seem to do is turn down the volume or get the restart screen. I have followed your directions re accessibility features, and voilá it works! Thank you so much, fiona26