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Screen

(Topic created on: 12-07-2021 11:13 AM)
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Markie1966
First Poster
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My son's A6 phone screen is starting to pull away from the phone. Must be the adhesive giving way? My question is would it need a screen replacement or could new adhesive be applied?

Thanks in advance for any ideas 👍👍

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4 REPLIES 4
Pugs1957
Samsung Members Star ★
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Please get this checked out soonest and don't charge the phone. The glue doesn't usually give way which could mean a swollen battery. Charging one of those could lead to an explosion. If you are under warranty contact Samsung otherwise get it professionally repaired. Screen should be fine so not an expensive job.
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BandOfBrothers
Samsung Members Star ★★
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To keep the manufacturers warranty intact @Markie1966 please seek support from a Samsung Experience Store or Samsung Service Centre.

They'll assess the phone and if the problem falls under the umbrella of the warranty then the repair will be free of charge.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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TessM
Mastermind
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Hey @Markie1966 ,

 

would you be able to share an image of this so I can advise you further? Alternatively, you can follow @BandOfBrothers advice and take this to one of our Support Centres to be assessed. 

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Markie1966
First Poster
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IMG_20210711_235421.jpg

Hi TessM here's a pic of the screen

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