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Original topic:

Screen does not light up

(Topic created on: 20-05-2021 01:53 PM)
Ammar222
First Poster
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Galaxy A Series
Hi there,

My phone samsung a52 5g screen does not light up when receiving emails!!!

Its my first day with this phone:(




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2 REPLIES 2
APARMAR
Troubleshooter
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Galaxy A Series
You need to turn edge lighting on, go to settings and at the top, search for edge lighting then tap it and turn it on. Hope this helped!
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AndrewL
Moderator
Moderator
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Galaxy A Series

@Ammar222: For additional notification options, please head to Settings > Notifications > Select Email from the 'Recently Sent' section (If you can't see it, tap on 'More' to expand the menu) > Select a notification subcategory > Alert (On) > Show as pop-up (On) > Lock Screen (Show Content). 

Can you also head to Settings > Lock Screen > Notifications > Hide Content (Off) > Show On Always On Display (On), to ensure that you're notified when the screen is locked, and when Always On Display is activated. 

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