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Original topic:

Samsung phone is missing settings and google play

(Topic created on: 05-11-2022 11:42 PM)
QkeMJ
First Poster
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Galaxy A Series

Samsung A40: After resetting my phone, did setup halfway though then added a password. Now reset settings, password settings and google play are gone from my phone and I don’t know how to reverse this. 

When trying to continue phone setup, after trying to press accept on the google services part, it prompts a pop up saying no apps can perform this action.

The phone is updated to the latest software version.

Any attempt to reset phone is not working including factory reset after 15 password errors. Anyone know what I should do???

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1 REPLY 1
BandOfBrothers
Samsung Maker ★★
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Galaxy A Series

I would suggest that you contact Samsung Support direct and or take the phone to a Samsung Service Centre @QkeMJ for the Team there to assess your phone.


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.

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