25-08-2022 04:26 PM in
Galaxy A Series25-08-2022 04:39 PM in
Galaxy A Series@Nodsey hello, clear cache and data of the app, solve problems of operation!
"The quieter you become-the more you are able to hear..."
25-08-2022 07:07 PM in
Galaxy A Series@Nodsey: To close the app completely, you can tap the Home button in your Navigation Bar, followed by the Recents button, and swipe upwards on the Samsung Music preview window. If you would like your music to stop when you press the Home button, try heading to Settings > Apps > Samsung Music > Battery > Allow background activity, and toggle this option off. You could also try heading to Settings > Battery and device care > Battery > Background usage limits > Deep sleeping apps > Tap the '+' in the top right corner > Samsung Music > Add. Let me know if this helps.
28-08-2022 01:16 PM in
Galaxy A SeriesThanks for your updates
Settings > Apps > Samsung Music > Battery > Allow background activity
and toggle this option off
No such setting
Settings > Battery and device care > Battery > Background usage limits > Deep sleeping apps >
No such setting
One UI Core version = 4.1
Android Version = 12
Knox Version
Knox=3.8
Knox API Level =35
Hope this helps
Kind Regards
Vinod
28-08-2022 01:22 PM in
Galaxy A Series@Nodsey: That's strange, as both these options should be available to you on Android 12. When you head to Settings > Battery and device care > Battery, the Background usage limits option should be visible below Power saving (below the usage graph). If you're having trouble find these features then you can head to the Settings menu (swipe up from your Home Screen > Settings (cog symbol)) and use the search function at the top of the screen to find them.
28-08-2022 03:18 PM in
Galaxy A SeriesI have managed to action the following
Settings > Battery and device care > Battery > Background usage limits > Deep sleeping apps > Tap the '+' in the top right corner > Samsung Music >
Music still plays when I have swiped on recent app to clear and I cannot find (even using search) to find the following
Settings > Apps > Samsung Music > Battery > Allow background activity, and toggle this option off.
I only have Settings > Apps > Samsung Music > Battery >
Unrestricted = off
Optimised = on
Restricted = Off
Not sure where to go from here
But I do not have the
30-08-2022 11:00 AM in
Galaxy A Series