Samsung Health on A13

[BarryT]

I keep being told to change the settings but nothing happens. Worked on earlier phones and installed on this new one but it does not open and run. 

[BandOfBrothers]

Have you tried clearing the cache in Samsung Health ?

Close the app down and then in Settings, Apps , Samsung Health,  Storage and then clear Cache. If absolutely necessary consider also clearing data.

I wish you all the best.    @BarryT 

[BarryT]

Did that. Also tried uninstall and reinstall. Same problem continues.

[BandOfBrothers]

Sorry to hear that.

Perhaps also try > Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. 

Perhaps check the apps permissions too.

If necessary send an error report to Samsung via your Samsung Members App.

[BarryT]

New phone,nothing old on it.
The problem was the permissions. I have no idea why some of them are required. No explanation, nothing on Samsung websites. Sorted now.

[BarryT]

Resolved by talking to technical support but they were difficult to reach and did not know which permissions were required or, mostly, why.

[BandOfBrothers]

I'm glad the suggestion to check the permissions helped @BarryT  👍