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Samsung Galaxy Camera

(Topic created on: 29-01-2024 05:42 AM)
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Rocketron62
Apprentice
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My question about the Galaxy Camera has still not been resolved. It  has changed somewhat but still not working properly. When I take a picture no pictures appear in Gallery or My Files, only the frame. But pictures from WhatsApps do appear in the Gallery. I've contacted Samsung support and after taking over the phone still can't solve the problem.

 

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6 REPLIES 6
GoanGeek
Samsung Members Star ★
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Check app permissions either for gallery and/or camera if they have access to each other.
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Captainrapscallion
Navigator
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You should go to app perms. It is probably you accidentally (or it automatically) turned it off.
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lance78
Voyager
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Is chang system settings on allowed 1705789073350.jpg
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lance78
Voyager
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Is settings the same 1705789282428_1705789282407_0.jpg
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Rocketron62
Apprentice
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The Community couldn't solve this one, ie camera not saving pictures. I contacted Samsung Support and spoke to a technician (three times). The last one managed to solve the problem - I don't know how but he took remote control of of phone and uninstalled Alfred Camera app and did other things. I don't know if that was the source of the problem but it is now working fine.

Many thanks to all members who tried.

 

 

BandOfBrothers
Samsung Members Star ★★
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Thank you for updating the Community @Rocketron62 👍 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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