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Original topic:

Samsung Galaxy A90 - screen is black

(Topic created on: 16-03-2020 03:17 AM)
Misssj74
Explorer
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Galaxy A Series

Can you help please
My A90 5G screen is black I can't tell if it charges or turns on or off
I have tried the reset option but i have had absolutely nothing
Help 😞

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30 REPLIES 30
pavphul
First Poster
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Galaxy A Series

Hi,

I've had the exact same issue with my A90 5G, seems to be a recurring theme.

I managed to get through to Samsung and they arranged a DPD pickup the next day. Good service so far. Not quite. Heard nothing at all from them after phone was picked up, then a random text a week later to say it would be delivered this afternoon. Unboxed what I hoped would be a fully functioning phone, but same issue. Black screen, vibrations on a soft reset and occasional vibrations when I assume an email or notification comes through. Has anyone had a positive resolution??

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