21-08-2023 01:56 PM in
Hello, it's been almost 1 week since I bought my A54 and the battery barely reaches 3 hours of daily screen time... I have 60hz refresh rate, no vibration, nothing strange, but nothing lasts. I also have all apps inactive. I see what happens to more users, I have the latest update of July 2023. What is happening on this phone?
21-08-2023 02:38 PM in
From your screenshots, it's hard to decipher due to the level of charge you have taken them at. It's best to run down to 50% or less for a better overview.
Something that wouldn't show up on the Battery Usage screen, would be battery drain due to low network signal. We can see you have 2 bars of signal there. In areas of low signal, this can increase power consumption as it tries to maintain a connection. When spending the day in an area with strong signal, you should notice a stark difference. If you have a weak signal at home, your network provider may be able to help improve this.
21-08-2023 02:49 PM in
Hello, right now I have taken that capture, and the signal is low, yes, but being in other environments the same thing happens, the battery drains incredibly and for no reason, in the background or using the phone from time to time, every 5 minutes drains 1%... I see in the community that this is happening to a lot of people, I don't know if it's a hardware or software problem, really...
21-08-2023 03:45 PM in
We understand that. We were mentioning the signal strength as it is often overlooked when considering battery performance. If you have great signal most of the time, it shouldn't be a contributor.
21-08-2023 04:07 PM in
Hello, I assure you that I have executed all the actions that they indicate to me, but unfortunately the battery of this phone is an absolute failure, the truth is... I don't know why Samsung, despite the 5 thousand mah, the performance of its batteries is painful. ..a pity because I like the phone.
21-08-2023 06:07 PM in
22-08-2023 06:55 PM in