22-03-2022 09:40 AM
Hi,
I wonder if anyone has this issue and/or any suggested fixes.
I bought the A52S in January and more cently I have found that calls are going silent and I cannot hear the other person. Sometimes the call comes back and sometimes it drops. On occasions it also whows the call is still in progress but I am not able to end the call, it just keeps running.
I have signal and this seems to happen on the majority of my calls now.
Any advice?
Thanks
Solved! Go to Solution.
03-04-2022 08:17 AM
Hi. In the end I decided to get WiFi Calling enabled by my network operator. While doing this they changed a setting related to EU data and calls to enable WiFi Calling but also said this could help with calls dropping. WiFi Calling seems to work so i am hoping that's a solution. I've been using my phone more for calls in pther areas this week and i don't seem to have any issue, so it could just be poor reception at home. Thanks for the help!
22-03-2022 09:55 AM
22-03-2022 10:02 AM
Hi Steve
Thanks for the reply. I ran both those tests and they worked fine.
22-03-2022 11:22 AM
I don't have 5G coverage at my home address, would it make any difference to change my Network mode to LTE/3G/2G instead of 5G?
22-03-2022 05:45 PM
22-03-2022 05:47 PM
Hi, thanks for the reply and your similar experience. That's really good to know. Did getting a new sim card work?
22-03-2022 06:14 PM
22-03-2022 06:15 PM
22-03-2022 06:19 PM
Thanks so much, I will give that a try. Much appreciated!
22-03-2022 06:29 PM