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Original topic:

Samsung galaxy A52

(Topic created on: 07-11-2021 05:13 PM)
LazLor
Apprentice
Options
Galaxy A Series

Hi, I just start to use this new phone and I noticed that whenewer I watching something on full screen after a few seconds it's just goes from the full sreen to minimum and I don't know it's normal or not 😞 Can someone explain it to me

10 REPLIES 10
xSteveuk
Black Belt 
Options
Galaxy A Series
Hi
This page maybe helpful to you

Adjust your Galaxy phone's display settings

https://www.samsung.com/us/support/answer/ANS00079034/
LazLor
Apprentice
Options
Galaxy A Series

Oh thank you, it really helped! AND maybe you know why sometimes my screen blinks while I'm using my phone? I gave it for warranty repair, they did something but that doesn't help at all..

xSteveuk
Black Belt 
Options
Galaxy A Series
This may be helpful

What to do if the screen on your device is flickering

https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-the-screen-on-your-device-is-flicker...
BandOfBrothers
Samsung Maker ★★
Options
Galaxy A Series

@LazLor 

 

Depending on how long you've owned the phone you maybe in a cooling off period to have it swapped out.

I'm assuming you had a Samsung Service Centre take a look at your phone ?


Current Phone > Samsung Z Fold³ 5G. > Software : Android 12 ~ Samsung One Ui 4.

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LazLor
Apprentice
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Galaxy A Series

I have this phone just two weeks. Like I mentioned before my husband gave it for warranty repair but that didn' helped. The phone blinks but not  so often. He now contact the samsung service center and now I'm just waiting for their answer. Just thought maybe someone had the same problem and now what to do😕

BandOfBrothers
Samsung Maker ★★
Options
Galaxy A Series

In the UK Samsung give 28 days as a cooling off period to be able to return a phone for any reason if the phone was purchased directly from them.

Most other outlets in the UK also have a cooling off period too.

We also have the Consumer-Rights-Act 2015 that protects the consumer too.

You shouldn't be having to put up with / accept a repair on a phone that's only been owned for 2 weeks @LazLor 


Current Phone > Samsung Z Fold³ 5G. > Software : Android 12 ~ Samsung One Ui 4.

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LazLor
Apprentice
Options
Galaxy A Series

The samsung service center told me to give it for warranty repair again.. 

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BandOfBrothers
Samsung Maker ★★
Options
Galaxy A Series

Who originally supplied the phone to you @LazLor  ?


Current Phone > Samsung Z Fold³ 5G. > Software : Android 12 ~ Samsung One Ui 4.

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LazLor
Apprentice
Options
Galaxy A Series

I got it from online shop, not directly from samsung shop

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