07-11-2021 05:13 PM
Hi, I just start to use this new phone and I noticed that whenewer I watching something on full screen after a few seconds it's just goes from the full sreen to minimum and I don't know it's normal or not 😞 Can someone explain it to me
07-11-2021 05:33 PM - last edited 07-11-2021 05:34 PM
07-11-2021 06:25 PM
Oh thank you, it really helped! AND maybe you know why sometimes my screen blinks while I'm using my phone? I gave it for warranty repair, they did something but that doesn't help at all..
07-11-2021 06:31 PM - last edited 07-11-2021 06:33 PM
08-11-2021 05:33 AM
Depending on how long you've owned the phone you maybe in a cooling off period to have it swapped out.
I'm assuming you had a Samsung Service Centre take a look at your phone ?
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
08-11-2021 06:13 AM
I have this phone just two weeks. Like I mentioned before my husband gave it for warranty repair but that didn' helped. The phone blinks but not so often. He now contact the samsung service center and now I'm just waiting for their answer. Just thought maybe someone had the same problem and now what to do😕
08-11-2021 07:00 AM
In the UK Samsung give 28 days as a cooling off period to be able to return a phone for any reason if the phone was purchased directly from them.
Most other outlets in the UK also have a cooling off period too.
We also have the Consumer-Rights-Act 2015 that protects the consumer too.
You shouldn't be having to put up with / accept a repair on a phone that's only been owned for 2 weeks @LazLor
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
08-11-2021 09:55 AM
The samsung service center told me to give it for warranty repair again..
08-11-2021 10:02 AM
Who originally supplied the phone to you @LazLor ?
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
08-11-2021 06:26 PM
I got it from online shop, not directly from samsung shop