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Samsung Galaxy A51 screenshots issue

(Topic created on: 01-02-2020 11:31 AM)
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irenev
Apprentice
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Is anyone having problems in taking screenshots? I can only take screenshots by moving the side of my palm on the screen or asking to take it to Bixby/Google assistant. The simple way which I want to use (volume botton down + power botton) just doesn't work! Is there any way to be able to take screenshots with the physical buttons?

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10 REPLIES 10
BandOfBrothers
Samsung Members Star ★★
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The option of pressing the power button and volume key down should work @irenev 

 

Try a soft reboot by turning the phone off and on.

 

Personally I use the SoftKey Edge on my edge panel to take screen shots. I find it easier to do it this way.

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Solution
MightyAli
Pioneer
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You need to press the power button + volume down just once (Without holding). If you hold, it won't work.

(1)
djpno76
Explorer
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Thx it works 👍

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ReynaldiArie
First Poster
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Thank you!

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Amee143
First Poster
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Samsung a51 mobile not take any screenshot

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Riblit
Apprentice
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After over a month of trying & wiping the phone clearing cashes and everything else I could finf none of which worked

(New Zealand A51 User) After checking for updates daily for the pass month & a half my phone has finally got the Feb 1 security update last night after some testing so far over the past 12 hours using both Samsung Galaxy buds,Bluetooth speakers & another spare set of Bluetooth headphones I have not had a single skip disconnect or other issue since the new update installed


20200310_072821.jpg

 

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Meanne
First Poster
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Thanks for the info! It's very iseful

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Usernamewong24
First Poster
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Everytime I take a screenshot they're is no red dot but when I check the picture it has a very visible red dot like I added it with the paint marker. Can't seem to find the cause 

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Marchy23
Pioneer
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Hi BandofBrothers, what is the SoftKey Edge that you are suggesting for screenshot please
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