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Samsung Galaxy A41 Multi touch

(Topic created on: 24-12-2020 06:37 PM)
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Mnemon
Apprentice
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Resently got the A41 .

while gaming (Pubg) mostly i use 3 fingers but after switching to a41 i'm having the problem . When i try to use 3 of my fingers at the same time ,only any 2 finger works. I think this phone got multi touch issues .

What to do ?

4 REPLIES 4
ChrisM
SuperStar
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Hi @Mnemon 

 

Is the software on your phone up to date? Go to Settings > Software update > Download and install. Also, let's try a Soft Reset on the phone. This will end all processes and give the phone a fresh start. Press and hold the Volume Down and Power keys at the same time until the phone switches off and back on again.

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Mnemon
Apprentice
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Did it several times.

But still no improvements.

and also to notify you ,

i played the game with the touch pointer and saw some thing unusual. 

When im moving 3 fingers in the screen at a time some pointers were locating with each other but the actually my fingers were not touching together. 

Its really hard to describe the thing 😪 

But let me know what do you think.

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Mnemon
Apprentice
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Also noticed something ,This phone doesn't support 3 finger screenshot 😵

That mean it doesn't have multy Finger support if I'm not wrong 

 

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Anonymous User
Not applicable
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My a41 phone does not have this function as well. The official website has no mention about this downside, which is disappointing. How can we fix this issue?
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