16-07-2021 06:57 PM in
I bought a Galaxy A12, I'm really disappointed to find out the Secure folder, neither the app Samsung pass, are available.
Before buying the A12, I've read all the specs, I double-checked if Knox was supported, and it is, but I didn't find anywhere that these features are missing.
The technical support through the Samsung Member app, confirmed these features are missing.
At this point, I have to tell you that is unacceptable to not make clear to the consumers that the Secure Folder, and Samsung Pass are not present in all smartphones.
Samsung should put a list of smartphones with these features on the pages:
16-07-2021 10:49 PM in
16-07-2021 10:59 PM in
16-07-2021 11:09 PM in
16-07-2021 11:16 PM - last edited 26-07-2021 08:06 AM
26-07-2021 08:20 AM - last edited 26-07-2021 08:22 AM