I was downloading my photos from Samsung Cloud and ran out of space on my phone. So stopped the download so I could back them up t9 my laptop and create more space. Now when I click download my data in the Samsung Cloud, it ask if I want to continue my download but then tells.me too many people are downloading data so I can't do it. This has been going on since last night. I have checked my settings and can't see anything stopping it. I have Onedrive but don't know if all the Cloud photos would be on there anyway.
I am having the exact same issue! Sorry I an not the one who can provide a fix, but I also need to know what I can do about it. Hopefully the more people that report the problem, the more likely Samsung might do something about it.