Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Samsung cloud issues

(Topic created on: 19-09-2021 08:26 AM)
Nai356
Apprentice
Options
Galaxy A Series
I was downloading my photos from Samsung Cloud and ran out of space on my phone. So stopped the download so I could back them up t9 my laptop and create more space. Now when I click download my data in the Samsung Cloud, it ask if I want to continue my download but then tells.me too many people are downloading data so I can't do it. This has been going on since last night. I have checked my settings and can't see anything stopping it. I have Onedrive but don't know if all the Cloud photos would be on there anyway.
0 Likes
8 REPLIES 8
Billyboybrown
Apprentice
Options
Galaxy A Series

I am having the exact same issue! Sorry I an not the one who can provide a fix, but I also need to know what I can do about it. Hopefully the more people that report the problem, the more likely Samsung might do something about it.

0 Likes
Billyboybrown
Apprentice
Options
Galaxy A Series

My concern is that the cloud will delete my data after 31 September so for this to happen is infuriating 

Nai356
Apprentice
Options
Galaxy A Series
This is my concern too. I have over 1000 photos on there and have only downloaded about 350 of them. It's ridiculous
Billyboybrown
Apprentice
Options
Galaxy A Series

It is working for me at the moment, have you tried now?

0 Likes
Nai356
Apprentice
Options
Galaxy A Series
I'm haven't as I'm out but heading home so will try it as soon as I get in. Thank you for letting me know 🙂
0 Likes
Jawsand
First Poster
Options
Galaxy A Series

Having same issue! Cant download at all. Tries so many times!! Seriously Samsung sort this out!!!

0 Likes
Nai356
Apprentice
Options
Galaxy A Series
I'm downloading at the moment but it's taken me several tries
0 Likes
Billyboybrown
Apprentice
Options
Galaxy A Series

It's finally worked for me...

0 Likes