Hi there. I had an issue with my samsung a31. It randomly restarted and got stuck on "Phone is starting screen" . I tried to fix this issue all through out the day yesterday and i did manage to fix it. However, I had to factory reset. When I tried to backup my phone data to my PC so I can restore it later, it didn't work. So I went along and decided that I do have a back-up on samsung cloud so I don't need to worry. After the factory reset, I setup my phone again and tried to log in to my samsung account with my password and retrieve my data, however, the password I put WAS correct. But the issue was that it sent an otp (one time pin) to my old Sim. Which I do not have anymore. So I basically lost all my data
I'm upset with this so I'm writing this here, hopefully someone can help. Is there a way to log In without 2fa? Or some other way I can get my data back from samsung cloud.