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Samsung a70 touch screen not working at all

(Topic created on: 20-10-2019 05:47 AM)
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Bethtwizzle
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My touch screen has completely stopped working.  I cant even unlock it to try and fix the problem ! Somebody help ???

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9 REPLIES 9
BandOfBrothers
Samsung Members Star ★★
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Do you have a screen protector on at all ?

If so this could be causing the issue.

 

Sometimes just plugging it in to recharge can help.

 

You could try a soft reboot by trying something like "If your device is frozen and unresponsive, press and hold the Power button and the Volume button down simultaneously for more than 7 seconds to restart it."

 

If that does not work your phone will auto shut down when the battery level drops.

 

Or pop into a Samsung Experience Store or Samsung Service Centre @Bethtwizzle 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Cassidy007
Samsung Members Star ★★★
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Hi @Bethtwizzle , you can check on this webpage for your problem 

https://thedroidguy.com/samsung-galaxy-a70-troubleshooting

 

Answer FROM @BandOfBrothers  seem to be the best one :

 "If your device is frozen and unresponsive, press and hold the Power button and the Volume button down simultaneously for more than 7 seconds to restart it."

 

 

 

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You like photography , if YES, Click here : https://eu.community.samsung.com/t5/photography-talk/bd-p/photo-club-forum-uk
BuyHuawei
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My A70 does this every freakin day.  @Samsung I want my money back so I can buy a decent phone instead.

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TessM
Mastermind
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Have you tried to take the phone to one of our Support Centres to be assessed? You can find your nearest one here: https://www.samsung.com/uk/support/service-centre/

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Members_dnjopFW
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thankyou, i tried your tip and it worked, saved me sending it off for repair.. thankyou 

DanielGee
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I have the same issue - but  it only started 4/5 days ago (April 2021). The solution is to reboot the phone, which is ridiculous, as it just happens again a day later. To reboot... Hold down the volume down and power keys together for 7 seconds, it will restart and should work again.

Until 4/5 days ago the phone kept shutting down and rebooting once a day for no reason, but when it rebooted it did not recognise the SIM card. This issue seems to have stopped and been replaced by the non-responsive touchscreen issue.

I am thinking of upgrading to an iPhone, as this is getting ridiculous. Samsung haven't even acknowledged a problem exists.

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lilMackXX
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THANK U SOOOO MUCH MAN You literally saved my phones life.

Much love much appreciated - ya boy Mack 

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Cassidy007
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Hi , did you check on the 3 little dots at top right of tour Maintenance/Device Care/Automatisation , check if you have enable Auto-Restart Daily...

 

Vous aimez la photographie ? Si OUI, cliquez ici : https://eu.community.samsung.com/t5/parlons-photographie/bd-p/photo-club-forum-fr
You like photography , if YES, Click here : https://eu.community.samsung.com/t5/photography-talk/bd-p/photo-club-forum-uk
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Members_5fvyFa4
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Thanks that just helped me. My A70 is 4 yrs old now and starting to play up

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