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Samsung A70 dont want to charge!!!!

(Topic created on: 21-05-2024 09:01 AM)
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Fudo25
First Poster
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when i plug my samsung a70, i see it stuck on the charging battery screen but it doesnt shows any battery percantage, then after 5-10 seconds it turns off, whenever i plug it again , it just shows flasing black screen, sometimes it doesnt show, i tried soft reset also nothing happens it turned off completely, the problen^m that i need that phone in necessity for just today. i need to know why this happens and if there is a quick fix to this problem? thank u

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JAMES4578
Samsung Members Star ★★
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Hi @Fudo25  Are you using a compatible charger and does there appear to be no  physical damage?  

I would suggest that you clean the charging port thoroughly  to rule out  any debris there.     some advice here https://www.asurion.com/connect/tech-tips/how-to-clean-out-your-android-or-iphone-charging-port/    However worthwhile checking  Diagnostics via Samsung Members-Get Help. you could run your phone in Safe Mode as if works there would suggest a conflict with 3rd party app (if applicable)  and  pinpoint recent apps which have been installed. https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ 

Whilst not guaranteed sometimes wiping the cache partition can help with charging issues, if not done lately certainly an idea if other solutions do not help.   Follow these steps:

1. Turn off the device.
2. Connect To Computer or other Device , Press and hold the Volume Up key and then press and hold the Power key
3. When the Android logo displays, release both keys.
4. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.

If though issue persists advisable to send an Error Report, Samsung Members-Support-Send Feedback-Error Reports-power/Battery/Charging. Ensure send system logs is selected.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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BandOfBrothers
Samsung Members Star ★★
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Run the diagnostic tool in your Samsung Members App @Fudo25 and try an alternative charging brick and cable if possible. 

A Samsung Service Centre can assess your phone. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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