17-11-2019 12:02 PM in
Hi, I dropped my A70 resulting in a small crack on the screen in the corner. The phone did have a screen protector and shock case but didn't save it.
The problem is that the phone has a permanent black screen. The phone vibrates when you turn it on. I have tried the power key and volume button at once but no joy. Any ideas? Thanks
17-11-2019 12:45 PM - last edited 17-11-2019 02:34 PM
Take it to the nearest Samsung service centre.
Kérlek nyomj a MEGOLDÁS ELFOGADÁSA gombra, hogyha az adott hozzászólás megoldotta a problémádat. Ezzel nem csak a mi munkánkat, hanem a felhasználók gyorsabb és könnyebb tájékozódását is elősegítheted!
17-11-2019 02:28 PM in
23-05-2020 12:59 PM in
The exact same thing has happened to my A70 and I am trying to book a repair; however I am unsure what needs fixing eg the screen, battery etc. Did you ever find out where the issue was? Thanks so much @Stones12
27-05-2020 08:24 AM in
Hi, I ended up using an approved independent firm to repair the screen and that included a new battery. An excellent service, they collected the phone and fixed it in there mobile work shop outside the house.
The samsung shop was going to take too long, up to a month.