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Samsung A54, can't activate edge panel/lateral bar...

(Topic created on: 23-07-2023 09:51 AM)
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Pokoretsu
First Poster
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Hi, good morning everyone, my device is a Samsung A54 5g.

I have been using edge panels since I got the device several months ago, but this afternoon I notice that the bar is not there, I go to the settings to activate it and I see that the option is grayed out and I cannot activate it...

Imagen de WhatsApp 2023-07-23 a las 04.15.31.jpgI've been looking for a solution on the web but I can't find anything... I've also just noticed that it doesn't appear to activate easy mode either...

Does anyone have any idea what's going on and why it suddenly stopped working??

Thanks for your time and help!!

 

3 REPLIES 3
nathanw15
Explorer
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Sorry I don't know what the problem is with your a54!
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keith30
Maestro
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Have you had any updates to your device that might have changed your settings
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AndrewL
Moderator
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@Pokoretsu: Please can you try restarting your A54 5G in Safe Mode, as this will disable all third party apps, and help to determine if the issue is stemming from an external source. To enter Safe Mode, press and hold the Power button until the 'Power off' prompt appears on the screen then release > Touch and hold Power off until the 'Safe mode' prompt appears then release > To confirm, tap Safe mode.

While Safe Mode is active, head back to Settings > Display > Edge Panels, and check to see if the feature can be toggled on/off as expected. If it can, restart your phone as you would normally, and uninstall any apps that you have added to the phone since you first encountered the problem. 

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