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Samsung A54 5g camera causes phone to restart

(Topic created on: 17-10-2023 12:08 PM)
4487 Views
BassDriven
Explorer
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When trying to zoom in or focus or take a photograph almost every time the phone just restarts. 

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15 REPLIES 15
Byro
Apprentice
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It has happened for the 5th time for me today. I'm reporting it each time it happens in Samsung Members app, so hopefully they'll notice something's wrong.

BassDriven
Explorer
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I just got a response on here to say the issue is fixed and to update but currently there is no update for me.
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BassDriven
Explorer
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I got the new Android 14 update so hopefully it's fixed now
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Nirel
First Poster
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Happened to me 2x already with my A54 5G that I got brand new last month from Globe Philippines. Both times I was zooming in to take a photo then suddenly screen turns black and restarts. None of the photos I took prior to the restart was saved to gallery. 

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BassDriven
Explorer
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No longer happens to me on android 14
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Niknoodle
First Poster
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Mine has randomly started doing this today.  Phone is approx 3 weeks old. 

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