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Samsung A54 5g camera causes phone to restart

(Topic created on: 09-11-2023 04:35 PM)
2949 Views
BassDriven
Explorer
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When trying to zoom in or focus or take a photograph almost every time the phone just restarts. 

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15 REPLIES 15
BassDriven
Explorer
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This is still happening and I'm trying to use my phone for photos at an event and it keeps restarting. Useless.
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dfcPE
Journeyman
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This is a global issue, mate. Some people here in Brasil are facing the same problem. I am facing the same problem.

 

I hope the next update will fix this problem. This device is giving me headache since I have bought it. I'm so disappointed with it.

BassDriven
Explorer
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Thanks for letting me know, I had only seen one other person with this issue
Members_4GYZDOm
First Poster
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Same problem here. A54 purchased in EU.

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Byro
Apprentice
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Same problem here, it's really annoying. Hopefully it will be fixed in the next update.

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BassDriven
Explorer
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The issue has seemingly disappeared for me so in the past few weeks.
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Samekura
Student
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US unlocked A54 5G.  Owned about 2 months.  Today is the 4th time it has crashed and lengthy restart (up to 5 minutes) while taking photos.  100% battery.  Did zoom in once.  Flash was on but not active (bright daylight keeps from flashing in on setting?).  SD card mostly full and no errors.  This is a major issue as it causes a lot of problems at events and the time to get back into the photo app (5 min) is worse.  Missed so many Family events and good shots (active scenes) because of this.  Hopefully, it is just a software glitch and not hardware.  Samsung Support gets one shot and then I am activating my Samsung Care insurance. 

BassDriven
Explorer
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Hopefully android 14 fixes it when they release it
BassDriven
Explorer
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Spoke too soon the problem has returned
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