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samsung a51

(Topic created on: 12-08-2021 06:03 AM)
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Anonymous User
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no sound through ear mic and speakers any advice to fix this. would be much appreciated

thanks 
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1 REPLY 1
BandOfBrothers
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Hi @Anonymous User 

Please do check there is no debris in the speaker and mic ports.

If they are clear and the phone hasn't had an accidental bump or water damage then try the phone's internal diagnostic tools.

1. Launch your Samsung Members App and tap on the GetHelp button and them diagnostic and go through those.

2. Launch your Phone Dialer App and type in *#0*# and try those.

If your still having issues then let a Samsung Experience Store or Samsung Service Centre have hands on with your phone.

Some possible help links.

How-to-fix-audio-and-microphone-issues-on-the-samsung-galaxy. 

Microphone issues with Galaxy phone or tablet. 

Samsung-galaxy-speaker-not-working-fix. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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