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Samsung A51 screen color issue

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Sometimes in my Samsung A51 screen color changes and it becomes of different color tone after i unlock my phone through fingerprint unlock. again if i switch of scrren and switch on everything becomes normal. Why so? please assist

46 REPLIES 46
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Hi there. The same issue after the update, the screen seems so cheap and low quality colors always.
The device had the same issue but only sometimes when i first bought it but with an update alla were ok.
Now, with the last upadte the carbage screen became PARMANENT.
Samsung do u hear us?
Has anyone found a solution to undo this catastrophic update?
awful:serious-face-with-symbols-covering-mouth:

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Really pathetic service from samsung,such a well known brand with no solution. Really pathetic. Is it a display problem on all a51 devices?

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I even tried contacting Samsung live chat but they think that I am faking it and do not believe this problem exisists, I wanted to spread the news about this issue faster so Samsung can improve it faster
Is this official Samsung website??

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Does your brightness act weird when  unlocked using fingerprint? 

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My brightness is OK but since last update I have this same problem with faded grey colors!

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so they even do not know that there is this problem?
i am so sorry about samsung. 

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No, they were just rude on Live chat and told me to go to service in my town.

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brightness is OK. The problem is the the hole screen has now a faded awful quality tone.

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Samsung should replace our devices, new model is giving such probelms. 😡😡

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Is this Samsung official site? Can we report this bug somewhere else? I wrote on their facebbok page too, no answer yet.

 

Has anyone tried going back to Factory settings?