25-11-2019 11:47 PM in
I have Samsung A50s, I just recently noticed that the samsung health stops counting steps. Any other recommendations how to fix it apart from the basic troubleshooting (e.g uninstall/re-install, optimised battery, etc). Thank you in advance.
08-11-2020 12:51 PM in
Not the original poster, but I've had this happen a few times, too. Interestingly, the daily steps counter stopped, but the step count for the ongoing exercise was still counting, so I had the total number of steps in a day (about 10000) lower than the number of steps made during the single walk on that day (above 11000). And for the record - it wasn't around midnight.
Restarting the phone fixes it, but it's a pretty inconvenient solution during a fitness walk.