13-06-2019 09:16 PM in
Galaxy A SeriesHello.
I'm having Samsung A50.
I have a problem to connect the phone with Gopro hero 7 through Wifi.
I had already tried everything and even to reset all options and connections on the phone and gopro but connection could not be established.
Gopro is working properly with other phones from Samsung and other manufactures.
Both devices are updated to the latest firmware and software versions.
Please help.
Thank you.
Solved! Go to Solution.
03-08-2019 08:08 AM in
Galaxy A SeriesI have found solution!!!
I sold the samsung a50 and bought Xiaomi phone.
Now i don't have problem using my Gopro on my summer vacation.
Besides connectivity issues now i can clearly hear what other people are talking on phone (bad call quality A50).
Thank you samsung for your great technical support!
15-06-2019 08:10 AM in
Galaxy A SeriesSame Here. I have A50 and my gopro hero 7 does not connect. I did everything. Reset/update/change ghz. The only thing I cant do is to find in the phone where to change quality of wifi for lover. This is last thing mentioned when you click GET SUPPORT. On other phones it is working.
24-06-2019 03:42 PM - last edited 24-06-2019 03:48 PM ) in
Galaxy A SeriesHello, I have the same problem as yours. Did you already find the solution for this problem?
24-06-2019 06:01 PM - last edited 24-06-2019 06:07 PM ) in
Galaxy A SeriesNo, i have not find solution.
There is no response from Samsung regarding this issue.
They have really bad support about problems that Samsung A50 have with wifi connectivity and they are ignoring them.
27-06-2019 11:22 PM in
Galaxy A SeriesDear Dimo, I have the same problem, it's terrible, do you find a solution?
28-06-2019 10:23 AM in
Galaxy A SeriesNo, there is no solution.
Very bad support from Samsung!
Non!
28-06-2019 10:34 AM in
Galaxy A SeriesHi, I have the same problem connecting my A50 to my Hero 7. Kindly advise the workaround please. Thanks!
16-07-2019 03:25 PM in
Galaxy A SeriesI know the cause, Samsung has this "feature" where it checks the internet speed and stability of the wifi before connecting to it, if it's unstable, slow, or in the case of the gopro non existant, it won't connect.
Quite unnecessary to be honest and should be removed, sadly I don't know of a solution.
Btw I have a Galaxy a10.
16-07-2019 03:30 PM in
Galaxy A SeriesSamsung please help us!!! We need a solution
16-07-2019 03:31 PM in
Galaxy A Series