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Samsung A21s Colour Problem

(Topic created on: 06-02-2021 04:55 PM)
17347 Views
Miked4300
Apprentice
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I have an A21s and overall I'm happy with the phone, however the display does not seem correct.

The colours appear to be 'washed out' and not as vibrant as expected. It's immediately noticeable with the Red of the Camera and Gallery icons, as well as the Green of the Phone and WhatsApp icons. 

I realise this is a budget phone, however I've previously owned other A-series handsets, as well as J-series, and I have never experienced a similar issue. 

I have tried adjusting the few display settings that exist, as well as some 3rd party tools, but nothing has improved the colour.

The option for 'Screen Mode' does not exist on this model, and there are no clear options to adjust contrast or colour tones

I think it is probably a simple fix, or calibration, for Samsung to make. Alternatively I'm hoping its something that could be addressed in v11 of Android. 

Has anyone else observed a similar issue with this model?

And more importantly could someone from Samsung please respond with some advice or to acknowledge this as a known issue? (and hopefully one that is being addressed)

Thanks.

Mike

15 REPLIES 15
Adithyan S
Apprentice
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I'm tired of the phone .Your colour correction and all are off right.I think it's because it have a 720p tft lcd .

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Zumbuk
Student
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Yes they are all off ,

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Adithyan S
Apprentice
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I don't think they will fix this .I complained about it many times .

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Ziemstas
First Poster
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What's really interesting is that I have just bought 2 of these phones. 1 has this issue & the other is not perfect....but a lot better.  Also my son has one too - purchased last year, & his colour is perfect.

16481174593792438569876806387856.jpg

Members_VmtsNpI
First Poster
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this has worked.  

Thank you

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cameraissue
First Poster
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I also have the same issue my reds or green are not showing at all , friends have commented on my pictures looking so dull and washed out
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