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Samsung A15 4G (LTE) has a problem with phantom screen taps

(Topic created on: 10-05-2024 11:08 AM)
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bigmankiev
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My Samsung A15 4G was purchased on Amazon and has a problem with phantom clicks on the screen. Moreover, this happens completely by accident and does not depend on anything. This happens both with protective glass and without protective glass. And also with and without a protective cover. I thought that the problem was specifically with this instance, so I changed the phone from the seller. But the other one has the same problem. The problem has the following symptoms: Stops responding to touches on the screen, it is difficult to reboot, since the phone responds very poorly to buttons. The programs that the screen itself clicked on spontaneously launch.

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-Robot-
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I would return it to Amazon if you having issues

Was amazon the actual seller or third party
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bigmankiev
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Hello! It was third party sellers 

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-Robot-
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How long ago? I would wipe it and retuen to seller

As a rule I never buy things where Amazon isn't the seller, even if I have to pay more. Because Amazon tend to provide replacement even if couple of years old.
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