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Original topic:

Samsung A12

(Topic created on: 11-06-2021 10:38 PM)
runefinder
Journeyman
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Galaxy A Series
This phone doesn't connect to 5gh  Wi-Fi only 2 5gh. So I can't access my WiFi! Only had it a few days.  Updated to use data.  Still so slow it's absurd.  Changing it . Be warned ⚠️
13 REPLIES 13
PaulMrT
Navigator
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Galaxy A Series
Surely your router has 2.4ghz and 5ghz?
runefinder
Journeyman
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Galaxy A Series
Yes it does but the phone only supports 2.4!
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runefinder
Journeyman
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Galaxy A Series
They actually told me this when I complained!
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PaulMrT
Navigator
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Galaxy A Series
If it supports 2.4ghz then you can use your Wi-Fi
runefinder
Journeyman
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Galaxy A Series
Yup. Upgraded to 60 gb and still very poor ,slow , If any connection. Anywhere not just at home Paul. We've checked our broadband provider etc. No problem there. I think this is why it's offered at such a low price 🤔. I'm gutted . I need a phone as I'm disabled 😩
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runefinder
Journeyman
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Galaxy A Series
Oh and you can't use the WiFi unless in the same room and even then it's dodgy 🤪
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megatino
Pioneer
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Galaxy A Series
You can change your router settings 2.4ghz. Can your router do that.
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PaulMrT
Navigator
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Galaxy A Series
Hang on so are you saying WiFi router is only set to 5ghz? It will support 2.4 and should not be set to just 5. Use router login details usually on rear to check both bands are enabled. 5ghz is faster but much less range than 2.4 so ensure 2.4 on and WiFi strength will be better, also ensure router is ideally not on floor and away from close proximity to other devices eg TV cordless phones etc.
runefinder
Journeyman
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Galaxy A Series
No. Rang provider.x
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