Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Samsung a12 Factory reset protection, unauthorized

(Topic created on: 19-04-2022 07:13 PM)
Aerogavin
First Poster
Options

For unknown reason no matter how many times i entered the simple pin i had set in place it just wouldnt go through.

This had happened before with another phone so i decided to factory reset

When i factory resetted it told me it was unauthorized and i would need to input pin, a pin that i had forgotten, or google account, that i of course hadnt memorised

Are there any ways to reset the phone out of this?

Do i need to go to a support for this or will a store be able to fix this?

0 Likes
1 REPLY 1
BandOfBrothers
Samsung Members Star ★★
Options

As these security protocols are in place to protect the phone and it's contents you'll need to go through some steps to reset the passwords @Aerogavin 

If you Google Search how to reset your various passwords there are tutorials and steps by Samsung and Google on how to do this.


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes