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SA.noreply

(Topic created on: 30-05-2025 01:05 AM)
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Disapoint
Journeyman
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Got Gmail important changes to my samsung acc. Is IT genuine or scam before I open

1 Solution


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Solution
arianwen27
Maestro
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If it's talking about accounts being deleted after 2 years of not being used, it's real. There's nothing for you to do though, it's just letting you know. There's nothing to press on it.

Little side note, you can't be hacked from just opening an email. The sender can know you opened it but the act of opening it isn't really an infection method. Just don't press things in an email or open any attachments

Yes 0 day exploits exist so there is a chance opening it is bad, but that's super rare. Still be cautious of course

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Solution
arianwen27
Maestro
Options
If it's talking about accounts being deleted after 2 years of not being used, it's real. There's nothing for you to do though, it's just letting you know. There's nothing to press on it.

Little side note, you can't be hacked from just opening an email. The sender can know you opened it but the act of opening it isn't really an infection method. Just don't press things in an email or open any attachments

Yes 0 day exploits exist so there is a chance opening it is bad, but that's super rare. Still be cautious of course
johnz237
MegaStar
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Its just a notice to mentiom changes being if you dont use your account itll be deleted after 2 years. Everyone will get this email

"
Samsung defines account usage/activity as follows:

Creating a Samsung accountLogging in to Samsung services/products using a Samsung accountUsing a service/product while logged in with a Samsung account

To prevent your account from being deleted, and to ensure proper use of Samsung Services, your account must have at least one usage/activity every twenty-four (24) months.

However, there are some exceptions to this policy and accounts that meet at least one of the exceptions will be considered active.

Exceptions include, registered family accounts, accounts with a record of accumulating/using reward points, and accounts used to purchase products on Samsung.com. You can see the complete list of exceptions here.

Notifications will be sent to your email address before your account is deleted to prevent unwanted deletion.

In addition, we are making a change to how we notify you about updates to our Terms and Conditions. Moving forwards, we will notify you via email only when material changes are made, those that directly affect your rights and obligations"

More info/ ask samsung for more contact them
https://www.samsung.com/uk/support/
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anthosthorn
First Poster
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Omg i read it as 24 hours and panicked a bit hahahaha. Good thing I checked here 😂
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rwisfrmidk
First Poster
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is my Samsung account getting deleted?
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