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Rolling back last update?

(Topic created on: 08-10-2022 02:02 PM)
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kharrisma
Student
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Hi Forum Folke,

I have an A02S running Android 11.  It updated its software not long ago, and now I have a bug where the phone keeps firing up whatever music playing app I have installed and playing a random audio file (music or ringtone) at random intervals.  Kind of annoying to have your phone blast you out of a sound sleep at 2:57 in the morning! 

I've found all kinds of suggestions for what to do about it (apparently it's not an uncommon issue), but in almost all cases, the suggestions don't match what's available in my phone's menu, so I can't follow them.  What I DO know is that this problem didn't happen until after the upgrade. I would like to 'roll back' to the software version that was in the phone when it arrived; can you verify that a hard reset will restore the phone to it's original "as recieved" version? 

If not, is there some other way to undo an upgrade?  If it makes any difference, this is a TracFone, not one from one of the 'big-box' carriers. 

It does not seem to have Samsung Music installed, nor any other music app that I can find, other than the ones I've installed and tried.  I'm partial to "Pi" music player, but I've tried three others as well, and they all have the same problem, which is why I think it's a phone issue, and the fact that it started happening on the heels of an update pretty much cements that theory.  Removing all music apps resolves the problem.  Any input would be very much appreciated!  I like playing music from my phone to a Bose bluetooth speaker, but it's not worth this kind of aggravation.

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12 REPLIES 12
JudyFl
Apprentice
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Yeah wait for the next update and then they screw up something else . Samsung needs to check their updates before they send them out to make sure they don't screw something else up , but they don't.

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JamesDalton1969
Apprentice
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That is what makes Samsung so bad compared to other phones that allow roll back

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Aspen32
First Poster
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  • This site is as bad as my device right now lmfao.. trying to laugg rather than get p****d that i have a 1200$ paperweight.. -Registered an account just to second this notion, my friends keep trying to convince me to switch to apple..
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