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Restaring

(Topic created on: 02-02-2024 10:55 AM)
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HBaird
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My Samsung A34 5g started spontaneously restarting over and over last night. It lets me get to the password page and will stay there but once password input it restarts. Any ideas? Ive not download any new apps or anything before this. Ive tried rebooting in safe mode and still the same thing. Ive also cleared cash and rebooted it. 
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6 REPLIES 6
MNas04
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Is Auto optimisation switched on? If so, head over to device care and switch auto restart off.
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HBaird
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It wont let me get past the initial password screen
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MNas04
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Try attaching a screenshot on here
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HBaird
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There isnt much to screenshot, it turns on password screen comes up (will stay there as long as you dont put in the password) put in password and phone restarts
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MNas04
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Try reaching out to customer support. I think it would be better if you did a live chat.
https://www.samsung.com/uk/support/contact/
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HBaird
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Thank you for trying to help, unfortunately its a softwear issue and need to be sent away.
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