I am trying to register a new A12 phone bought yesterday for its warranty. I have entered the serial number and model code VERY CAREFULLY ,SEVERAL TIMES, as they are listed both on the box and in the 'about phone' page in settings, but keep getting 're-check number' pop-up and can get no further...
What am I doing wrong?
...on a laptop. Would using the phone make a difference do you think? I could copy and paste numbers / code then... but I'm honestly quite demented with checking every character is entered exactly as shown on the 'about phone' settings page, and I'm convinced they have been. Will give it a try though. Thanks for taking time to suggest this.
Thanks Chooi and Mitzzz for the ideas.
I tried registering it online on the phone... could copy and paste the serial number... but not the (more complicated) model code ?!? ...can't think why that might possibly be...
So I had to carefully write it down and enter manually... same pop up appears saying to 'recheck numbers'.
I'm afraid I don't know what an incognito tab is Chooii, but to be honest, if a company makes it so deliberately difficult to register a device I don't hold out much hope of getting any free warranty support on a mid-range phone anyway, so reckon I'll give up now. Life's too short. If it breaks down within 2 years I'll just make sure and go with another brand next time! Thanks anyway for taking time to make suggestions.